New Title Support Product

Created specifically to meet the needs of financial institutions, mytitlesupport.com is an Internet-based service that allows lenders to outsource the vehicle title requests they currently field from borrowers, dealers, lenders, and other third parties. The first service of its kind, mytitlesupport.com transfers the management, support, and fulfillment of requests for items such as duplicate titles and lien satisfactions to FDI, which supplements its Web-driven processing with traditional call center support. The result is significant cost and time savings for lenders who are now able to outsource the labor-intensive and time consuming process of handling these requests.

Highlights of the mytitlesupport.com service include:

• A customized entry point branded with the financial institution’s logo.

• Both online and call center support.

• Multiple electronic payment options.

• Receipts issued to both the requestor and the lender.

• The ability to satisfy requests for lien satisfaction and duplicate title on paid-off accounts.

• Requestor activity monitoring through online reports.

• mytitlesupport.com is FDI’s latest effort to make title administration easier for the vehicle lending industry.

To learn more about mytitlesupport.com – or for more information on FDI’s other service options, please contact us at  800.594.1470 or contact via email.